You can connect Callbar Chrome App to your Zendesk account, or Salesforce account.Īgents can also launch Callbar Chrome App and initiate a call to a contact who has a phone number associated by simply clicking the name on that contact's profile page in Salesforce or Zendesk. You can further reduce agent time to resolution by allowing your agents to open the incoming caller profile in Salesforce or Zendesk through a single click on the integration badge in Callbar Chrome App while the call is still ringing. Read our Announcement on the End of Life of Callbar, Main Dialer, & Agent Tabs. Additionally, in February 2022, we announced the End of Life of Callbar and encourage you to upgrade to Agent Workspace.Read our Callbar Chrome App End of Life Announcement. For these users, Talkdesk supports a web version of Callbar that can be accessed here. Callbar Chrome App has the same design and is at feature parity with Callbar App, however, only Callbar Chrome App is compatible with Chrome OS and, currently, it's no longer possible to run a new installation of Callbar Chrome App in Chrome OS machines. With the announcement of Chrome Apps being shut down in early 2018, we have moved Talkdesk Callbar from being a Chrome App only, into a modern desktop application.
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